Product support

Let's get it sorted.

We're sorry that you're having issues with your MasterSounds product. Please use one of the contact methods below to describe the issue, so we can help as best we can.

Product support.

Send us an email regarding your product issue.

Help us to help you

A video speaks a thousand words.

It really helps us when we can see the bigger picture. Send us a video of your issue, along with your model, order number and serial number to help us diagnose the issue as soon as possible.

Select from one of the following messaging services, or if you don't have a WhatsApp/Facebook account, simply give us a call (Mon-Fri, 09:00-16:30 GMT)